Privacy Policy

PRIVACY STATEMENT

We take your privacy seriously, and this privacy statement explains how clairelondon.co.uk (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymised or aggregated so that it can no longer enable us to identify you.

Promoting Safety and Security

We abide by the principles of legality, legitimacy, and transparency. We use and process the minimum amount of data necessary and take technical and administrative measures to protect the security of that data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

What Personal Data We Collect

  1. Data you provide: We collect the personal data you provide when you use our products and services, such as when you create an account, contact us, participate in a survey, or use our online chat tool. If you make a purchase, we collect data including payment information (credit/debit card numbers), account authentication, billing, shipping, and contact details.

  2. Data about use of services: When you visit our website, we may collect data about the type of device you use, unique identifiers, IP address, operating system, browser type, and location information to help us improve our services.

How We Use Your Data

Generally, we use personal data to provide, improve, and develop our products and services, to communicate with you, and to offer targeted advertisements.

  • Providing and improving services: We use data for analysis, research, and audits to offer better products.

  • Communicating with you: Subject to your prior express consent, we may send marketing communications, information about your account, or updates to our policies. You may opt out at any time.

Cookies

Cookies are small pieces of text used to store information on web browsers. We use cookies to provide, protect, and improve our products and services by personalising content and measuring advertisements.

Disclosure of Personal Data

We make certain personal data available to strategic partners that help us provide our products or market to customers. Data will only be shared to improve our products and advertising; it will never be shared with third parties for their own marketing purposes without your express consent.

Legal Compliance (UK & EEA Residents)

In accordance with the UK GDPR and EU GDPR, our processing of your data is legitimized under Article 6(1). It may be necessary—by law, legal process, or requests from public authorities—for us to disclose personal data for national security or law enforcement purposes.

Your Rights

You have the right to access, correct, or delete the personal data we collect. You are also entitled to restrict or object to the further processing of your data. You have the right to receive your data in a structured and standard format. If you reside in the UK, you may complain to the Information Commissioner’s Office (ICO) regarding the processing of your data.

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before proceeding.

Data Security and Retention

We use reasonable technical and physical security measures to safeguard your data. We will retain your data for as long as necessary to fulfill the purposes outlined here, unless a longer period is required by law.

Changes to this Privacy Statement

We may periodically update this statement to keep pace with new technologies or regulatory requirements. Your continued use of our services after changes are made signifies your acceptance.

Customer Service Contact:

  • Website Name: clairelondon.co.uk

  • Address: Maze Hill, London, SE10 8XQ, United Kingdom

  • Phone: +61 484 964 267

  • Email: support@clairelondon.co.uk